From my experience, i have come to understand that it is extremely hard to actually find customers that would remain loyal to you. Customers are always after what they would gain hence they might patronize you a lot but once they find a place more suitable, they would quickly shift. Is there a way to create loyalty amongst your customers?
Creating loyalty in customers
- Thread starter eldavis
- Start date
I am a customer.. last year, I moved to my new place. From my block, there is a store that I always go to. I pay using my e-wallet. Been doing it multiple times. On my next transaction, the cashier said the e-wallet is not working. But the truth is it is working.
I moved to another store, far from my house but they have more options and I always pay using my e-wallet with no issue.
See, if you don't value the customer, they will leave you.
I moved to another store, far from my house but they have more options and I always pay using my e-wallet with no issue.
See, if you don't value the customer, they will leave you.
Creating loyalty in customers is a key goal for many businesses. Loyalty can be developed in a variety of ways, including offering customers rewards and incentives, providing exceptional customer service, and building relationships with customers. Companies can also offer loyalty programs that reward customers for their repeat business. These may include discounts, free products or services, or points that can be redeemed for future purchases. Companies can also create loyalty by engaging with customers on social media, developing a strong brand identity, and listening to customer feedback. By creating a culture of loyalty, businesses can build trust and encourage customers to return.
Maintaining customers loyalty is good but it should not be carry to the extent it would affect the status of the business. Customers are after where they can get optimal satisfaction to their wants at the detriment of the business.
Of course personally I like to be rewarded by my customers so loyalty programme is very good for everyone
Other than offering quality products and service, I think loyalty program works to keep loyalty of customers. I am a member of a few loyalty programs which offer discounts to members. I often buy from these stores.
Customers need good behavior, discounts and sometimes gifts, if you provide these things then they will keep coming back.
To create loyalty you need to give out satisfying services on your products must be top-notch in the market.
customers are always looking for what is the best for them. That is why it will be hard for you to find a customer that is loyal. As a business man you really need to be innovative so that people will continue patronizing you.
Well, I totally agree with you, besides that customers will be loyal to us if we give them the best service, good quality products, and at the best prices. In addition, by giving rewards in the form of special prices or special discounts for shop members, and so on
It is important to have loyal customers, so you must do your best by offering them good prices, attractive offers and quality products.
That's why you have to be hard to replace for your customers. That's the only way to gain customer loyalty. I can't easily replace the person that handles my hair because he is the only one for now that understands what I want with my hair.
