Resolving Workplace Conflicts
- Thread starter Golden9
- Start date
Conflicts are inevitable in workplace. The manager has a key role to play in resolving the conflict. S(he) should find out the reason of the conflict, bring the involved parties together to talk, get them to calm down and identify a solution.
The first step to manage conflicts is to have a good business procedure and who will be in charge of what. A properly defined job state who will do that and who is responsibility for this.
Resolving conflicts is needed in every company. If it is not resolved, the productivity of these people will greatly affected. We need to consider this matter seriously. It is one of the responsibilities of the Human Resource Department.
I do not think you can completely avoid this though in an organization there would definitely be conflict, cause you are working with different people from different backgrounds. I think what would help would be for you to set down rules and regulations to tame your staffs.
There is always bound to be conflicts in a working environment but as long as there are rules and regulation that guide how workers behave in a company, it is always going to be resolved as quickly as possible.
There should be a mechanism on ground for conflict resolution in every companies.
There should be conflict resolution department in the company to handle such situations.
As a manager, I would call the two parties involved and talk to them. I won't side anyone but I would amicably resolve it n
