How high is your customer retention rate?

eldavis

Very Familiar
Member
Sep 4, 2022
15,144
665
Dex
$0.000
Raw Dex
$6.776
Its one thing to attract and gain customers as a business owner, but it is another thing to be able to retain them. As a business owner, have you gotten any new customer this month and have you been able retain them?
 
AgoraForo - Digital Marketplace & Freelancer Forum

Springtime

Well Known
Member
Dec 22, 2022
7,929
294
Dex
$1.340
Raw Dex
$0.105
I don't won a business. I am a freelancer working on translation, I'm happy that my clients are quite loyal. I've worked with many of them for a long time. They sometimes even refer new clients to me.
 

Shavkat

Very Familiar
Member
Sep 7, 2022
13,631
947
Dex
$0.515
Raw Dex
$0.003
If you are asking me about my online students, the retention rate is 100%. All my open slots of teaching are closed every day. I hope I could have this kind of business in the future.
 

Bisolami

Very Familiar
Member
Sep 19, 2022
17,833
1,539
Dex
$0.000
Raw Dex
$0.078
Its one thing to attract and gain customers as a business owner, but it is another thing to be able to retain them. As a business owner, have you gotten any new customer this month and have you been able retain them?
I was able to achieve this in my mum's shop so I think I am very good at it.
 

Niyi Briggs

Well Known
Member
Nov 27, 2022
7,835
318
Dex
$0.000
Raw Dex
$0.200
I would say that it is about 80%. I don't have a problem retaining customers. That's because I strive to make sure that all products I offer are of the highest quality. With that alone, you have done more than half of the work in customer retention.
 

Magnus2022

Notable
Member
Nov 25, 2022
4,080
333
Dex
$0.000
Raw Dex
$0.080
Due to the nature of my business, it is difficult to measure. I don't have customers specifically, what I have is daily buyers which use to be different peoples. My business is located at very busy junction and I have no time to recognize a particular face. Sometimes, ichave to stand up for hours attaining to buyers especially children.
 

Joel

Complete Stranger
Member
Mar 6, 2023
3
0
Dex
$0.000
Raw Dex
$0.000
It should be encouraging due to the customer rate. It needs to be located where the feeds are on high demand. to reduce the cost of transport from your customers
 

IB D

Well Known
Member
Jan 6, 2023
5,463
194
Dex
$0.000
Raw Dex
$0.301
My customer retention rate is pretty high. Most of my customers are repeat customers. Most of the people that patronize me now have been patronizing me constantly for the past 1 year.
 

Heatman

Team Lead
Member
Jun 14, 2022
5,831
301
Dex
$0.000
Raw Dex
$0.020
Its one thing to attract and gain customers as a business owner, but it is another thing to be able to retain them. As a business owner, have you gotten any new customer this month and have you been able retain them?

For me, I always make use of feedback strategy to keep in contact with all my customers and try as much as possible to return them for a long time in my business.
 
Back
Top