As a business owner or a business manager, how do you manage conflict in your industry or workplace? What strategies do you use to manage conflict. Do you have a conflict management expert in your business to manage conflicts or do you do it yourself? What are the implications of conflicts in your industry? How do you make sure that the resolution you propose does not hurt anyone?
Strategies to Manage Conflict
- Thread starter nomad
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Conflicts are common in the workplace. When it happens, usually the manager or someone higher up would take up the responsibility of managing the conflict. S(he) would hear the story of both sides and offer a resolution.
Conflict management must be applied to an organization or company, so as not to let the conflict deepen and have a very negative impact, so that productivity will decrease. There are several ways that can be done by the leadership to overcome conflicts such as accommodative and collaborative.
As a business owner, you must understand that conflict is part of human interaction. To manage conflicts in your organization, you must apply the principle of fairness at all times. Always stand on the irrefutable truth.
Success of every business or organization depend on how it manage conflict. First, there is need that conflicts are resolved quickly and swiftly before it start to affect productivity. Secondly, fairness should be employed without prejudice.
I believe that one of the best strategies for you to use in managing conflict is trying to be open-ended when trying to solve the conflict so that everyone will be present and say whatever they have to say about the issue so it can be solved.
This is an effective strategy. When everyone is able to air their opinions , you as a business leader would be able to understand the pain points and know how to tailor the solutions to the conflicts.
Conflict resolution is one of the most important skills that one should have. As a manager, you will come across many cases of conflicts and you should be the one solving them. Only have an expert for the more complex conflicts.
