We always read online money-back guarantee, it must also happen in the offline business. This is one way to boost your business and customer retention. if there is no promotion of a money-back guarantee, there will be fewer customers coming to your center. Others replace the item if found damaged, but there are cases that not only damage but likewise the item bought is not suitable for the real owner.
Provide a money-back guarantee for customers
- Thread starter Starmix
- Start date
Yes, there are offline shops which offer money back guarantee here. It is a good and effective way to gain the trust of customers. I often patronize shops which have this offer.
Yes! It is crucial for business owners to provide a money back guarantee to their customers. This boost the confidence of the customers to keep patronizing your product because they will feel safe.
A lot of businesses have failed in this regard and did not know that if you have a money back guarantee policy in place, it will restore confidence for customers to patronize and to buy any kind of goods in your company.
- Thread starter
- #8
I experienced it in the mall, there is no return policy in the mall except in big stores. It is very important to keep the receipt as evidence before replacement. So for those who never come back, it is normal because there are many stores and malls to choose from.
If this area is also looked at keenly in the offline businesses, it will also help into rapidly increase sales in the business, because some of the products being purchased could just develop fault on their own, thereby leaving the owners stranded.
- Thread starter
- #11
Though this happens rarely, but it must be prepared by the business owner should this problem occurred . Money back guarantee is also attractive and appealing to the customers. There are times the buyers only know the defect once they are home.
Exactly, this would definitely boost the confidence of the customers as well, they would know that their money is safe and secure, even when there is an issue with the products.
- Thread starter
- #14
It is a very good act for a business owner to have this policy on money-back guarantee. The people in the community will not be afraid in case they failed to check the problem of the items because of that policy .
yes! this will boost their confident in your business. if your product doesn't fit my standard after purchase its better i return it as quick as possible. let your customers trust, know and like you.
- Thread starter
- #16
Money back guarantee makes people in the community happy. There are factory defects unseen by the buyer during their shopping and only learned about the defective art once they reached their home. If there is no other brand, the owner can refund the customer.
Yes it makes them more relaxed that even if by chance they come across a faulty product, their money is safe. The problem is most of these stores tend to make it extremely hard to get your money back.
