As a business owner, it is expected that you also have a website, telephone number, and email address. There are protective customers who want to inquire in advance about the products sold in your center, so there must be a staff assigned to entertain customers online. The staff must be resilient and morale boosted to avoid miscommunication with the customer. The staff or employee must be well-trained and have a good attitude to deal with people online.
Interact with customers online
- Thread starter Starmix
- Start date
You need to talk to them politely either online or offline because the way you talk to customers will determine if they will buy from you next time or not and do not forget that they are the ones pushing the business
Customer interaction is the key to achieving success in your business . The customer play a very important role in the success of each and every businesss and there should be a cordial relationship with the customers.
The customer is that the reason why the business is growing because they are the ones patronizing us and that is why it is important for us to treat them well
We should try to satisfy them in the maximum way
Customer interaction should be a priority for a business-minded business owner because when you interact with the customers, you will get to know more about how they feel about your product and services.
- Thread starter
- #6
It is necessary to interact with the customers online with the assigned staff to know what the customers want. Even if your business Even if offline, there is a website, telephone numbers, and email ads where customers may chat for inquiries about prices or new brands.
- Thread starter
- #8
That is good, you already have your own business. It does not mean that because you have a business, you must also have a website. I have a business but I do not have a website.
Most companies here have a website with contact details of customer care. Customers may contact them for any enquiries related to the product or service. Other than website, companies also have Facebook page. This allows them to post promotion events on a timely basis.
- Thread starter
- #10
That is so true which is why those big-time companies and businesses always have their lines busy receiving calls and messages. But in my case, my offline business, milk tea, people could reach me via Facebook hehehe.
My businesses are online business, therefore, my customers are also online. Therefore, I uses various online communication apps and tools to communicate with my customers. I even connect with my customers through social media
