The role of customer engagement in business

cherry123 · Nov 11, 2023

As a business owner you need to draw your customers nearer for more patronise by engaging them . This act will need one to get creative to avoid getting the customers irritated though.

The truth is that one can engage one's customers in different ways, Which will help them feel a deep loyalty to the store. One way to achieve this is by taking a poll on a new product line to get their decision Another is that you can try to get their input on an upcoming campaign. Customer engagement is mostly about getting customers opinions about the business.

What do you think?

Nite · Feb 1, 2024

Designing polls, surveys or seeking input on upcoming campaigns are some ways to engage customers and make them feel valued and heard. Business owners need to be creative in their approach to customer engagement to avoid irritating or overwhelming their customers.

cherry123 · Feb 1, 2024

it is good to always get customers to engage in one's business you can try to get their input on an upcoming campaign. getting customers opinions about the business helps with engagement

Sophie · Feb 1, 2024

Customer involvement in business is s important, it helps them exercise there right and sovereignty..And when consumer her involved in the decision making of a business, it makes there patronage high

SHAHID987 · Feb 2, 2024

If the customer is not engage in business then the business will show time being growth. And soon it will starts moving down. Let's suppose a customer visit a shop to purchase a refrigerator and salesman just tell him what he ask then he may not impress. On the other hand if salesman tell him to open the door and see internal size and other things then customer will better engage and he will definitely purchase it.

eldavis · Feb 2, 2024

Customer engagement plays a very important role in the growth of the business. With the help of customer engagements, you can easily find out the areas in your services or products that needs adjustments or improvements.

Nite · Feb 3, 2024

Yes, the information is important for making informed decisions and implementing changes that align with customer expectations. Moreover, customer engagement encourages a sense of loyalty and trust between the business and its customers.

eldavis · Feb 3, 2024

Nite said:
Yes, the information is important for making informed decisions and implementing changes that align with customer expectations. Moreover, customer engagement encourages a sense of loyalty and trust between the business and its customers.

Very true, a brand that is able to listen to their customers and is able to communicate with them back in returns shows some level of transparency, this would definitely bring trust.

Nite · Feb 5, 2024

When a brand takes the time to genuinely listen to its customers feedback, concerns, and suggestions, it demonstrates a willingness to understand their needs and preferences. By openly communicating with customers and providing timely responses, a brand showcases transparency

eldavis · Feb 5, 2024

Sophie said:
Customer involvement in business is s important, it helps them exercise there right and sovereignty..And when consumer her involved in the decision making of a business, it makes there patronage high

True, there would definitely be high patronage from the customers because they have trust in the business, so it's easier for them since they know they can easily communicate with the business.

Nite · Feb 6, 2024

When customers are actively engaged in the decision-making process of a business, it not only empowers them but also strengthens their loyalty and patronage. Businesses also gain valuable insights into their preferences, needs, and expectations.

Starmix · Feb 6, 2024

The customers are assets and not liabilities and their roles depend on the services the business offers to them. They are the ones who could decide whether to retain or not.

Nite · Feb 6, 2024

It's correct that customers are assets to a business. They bring in revenue and contribute to the success of the business. Customers have the power to decide whether to continue supporting the business or not.

Starmix · Feb 6, 2024

You're so right customers deserve to be given special attention essentially to those bulk buyers. The business center must engage to them responsively because customers are sensitive. It's not easy to produce customers.

cherry123 · Feb 6, 2024

The truth is tbat customers are assets to a business. They need to get really engaged in a business to bring in revenue and contribute to the success of the busines

Nite · Feb 7, 2024

Bulk buyers often have specific requirements and expectations that need to be met. They may require customised products or services, prompt delivery, or even preferential pricing. By providing them with special attention, businesses can build strong relationships and foster loyalty among these valuable customers.

nomad · Feb 7, 2024

Customer engagement means sales. You will have to market your business and target your proper market to reach your customers and engage with your customers. You will also have to offer products that your potential customers will like

cherry123 · Feb 8, 2024

Business owners need to make customers to be actively engaged in the decision-making process of their businesses. This decision comes with the benefits of empowering them same with strengthening their loyalty.

Stardom22 · Feb 8, 2024

Customer engagement in the businesses is a very great thing in business. This can increase the customer influx on the business by the virtue of gaining the brand popularity for sure.

The role of customer engagement in business

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