As we all know, recently there have been an increase in the price of things. Business owners and entrepreneurs now have to spend double what they normally do just to buy the materials needed to carry on with their business. Even with these changes, customers still tend to argue for a reduce in price. This can be very frustrating for most business owners. How do you handle these kind of customers?
Customers always asking for a decrease
- Thread starter eldavis
- Start date
You have to understand that it is the default position of customers to always ask for a decrease. I carefully explain to them why the product is priced the way it is and the reasonable ones understand.
It's happened to all the business if you like it or not your customer will ask you to decrease the price of the item,but it's going to affect your business if you do just that so you need to explain to them why the product is sold at that price
AS a customer i will ask for a discount no matter how much the price of the good is low or radiused, this is a human nature and always we ask the shop and store to reduce their price for the things we want to buy, but if i am on the place of the owner of the shop i will have some fixed price and they will not ask for price reductions.
While the adage "the customer is always right" emphasises the importance of meeting customers needs and preferences, it does not mean that businesses should always cater to the demand for lower prices.
Setting prices too low can have detrimental effects on a business's profitability and sustainability. It may lead to reduced profit margins, making it challenging to cover operational costs or invest in growth opportunities.
Setting prices too low can have detrimental effects on a business's profitability and sustainability. It may lead to reduced profit margins, making it challenging to cover operational costs or invest in growth opportunities.
Buyers often seek to maximise the value they receive from a purchase, which includes obtaining the desired product or service at the lowest possible price. This mindset is driven by a desire to feel that they have secured a good deal and achieved savings.
Being a customer when I go for shopping I also ask for decrease. As when shopkeeper say to me that price of that particular commodity is $100 then I say to him that, I can purchase this item on $90. Being a businessman these situations remain very difficult and we need to be very careful.
We just need to explain the situation of the market to customers too to enable them understand the problems business owners faces too and thus won't make them think otherwise , or else one will just lose customer just because he can't relate well with them.
By providing transparency and context, customers may be more understanding and willing to pay a fair price for products or services. Businesses should also continuously strive to provide value and quality in order to retain customer loyalty.
This is normal but some customers don’t know how to ask for it in a polite way. Some of these customers will even force you to decrease the price of the goods and when you don’t, you’d be looking like a bad person
Some sellers put a board mentioning that all prices are fixed when buyers know they cannot bargain
- Thread starter
- #19
Yes this is the major issue, most of them make it look like it's their right for the price to be decreased, while in other cases some of them would act like you are lying to them about the price.
