If you are a business operator, you need to be smart and goal-oriented to be able to reach the top of your dreams which includes profit and business stability. If you are smart it means you can handle different kinds of risks concluding the different attitudes of your customers. You can manage them in a way that they will not be offended and remain loyal to you. Being smart gains you respect and compliance with business rules. Always check your goals if nearer to achieve in so doing, the more you will be inspired and work double.