Importance of Active Listening

Active listening is the act of fully engaging with the speaker by paying close attention to what they are saying. If we are not intentionally listening, we are only hearing them speak without really comprehending their message. In a business setting, active listening is essential as missing a request or inquiry can prevent us from providing the necessary support or assistance that the speaker requires.


On the video, it is very evident that the person is not actively listening

He interrupted her and didn't make eye contact, and he appeared distracted. He showed no interest at all.

It's important to actively listen to customers. If we don't, they may leave our business.
By practicing active listening and showing them that we care about their needs, we can build trust and loyalty. This will encourage customers to stay loyal to our business.
To better understand the issue, it's important to practice active listening.
Active listening is an essential component in building a strong relationship between the owner and the customer.

If you want your customer to stay, practice active listening, Listen to them attentively. Always remember that they want to know you care about them.

People don't care how much you know until they know how much you care -- Zig Zigglar​

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The importance of active listening by business owners can't overemphasized. you need to always be fully engaging with the speaker by paying close attention to what they are saying to better understand their needs

Given that it frequently results in improved communication and fosters stronger bonds with both clients and business associates, active listening is seen as a crucial ability. Like any other ability, active listening is something you can get better at with practice and by purposefully approaching conversations.

That's right if you want your customer to stay and become a repeated customer, you need to practice active listening, Listen to them attentively. do what will satisfy them to come buying

The listening and speaking skills are very important virtues for the entrepreneurs.
This really plays a very big role in the provision of the the best customer care services for sure.

These days a lot of people are interested only in speaking, they do not have patience to listen. It is very important to listen if you want to know something.

Active listening also produces good results. When we actively listen to our customers, it shows we care about them and ready to put their needs first. It also gives them peace of mind to know someone is willing to listen to them.

nomad said:

These days a lot of people are interested only in speaking, they do not have patience to listen. It is very important to listen if you want to know something.

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And if they listen, they don't do it on purpose. They only hear what the speaking is saying because they are not intentionally listening. Most of the time, they are easily distracted.

🄰🄼🄰🅉🄸🄽🄶🄹🄾🄱 said:

And if they listen, they don't do it on purpose. They only hear what the speaking is saying because they are not intentionally listening. Most of the time, they are easily distracted.

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The truth of the matter is that most times people do not pay enough attention. They only pick out the bits and pieces they want to hear, or places that are of benefits to them and that's all.

We need to always listen. Active listening benefits all parties involved and also brings good results and solution to things. When we actively listen to our customers, it shows we care about them

Every business needs to have the ability to listen keenly. It helps in understanding orders to the specifics for each customer.