Trust between the business and it's customers plays an important role when it comes to running your business. Many young entrepreneur today are so focused on trying to gain the trust of their customers and clients that they fail to realize trust is not forced but built. This is why some of them end up giving promises they might not be able to keep in the end just so their customers would quickly trust them. Focus on giving quality products and services and customer satisfaction. It is your results that creates trust.
Building trust
- Thread starter eldavis
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- #5
True, like I remember when I was working as a photo editor. Some persons used to personally call me to give me their jobs to handle cats they trusted me that I would definitely remember to do the job and not forget like the others.
Building trust takes time. You can not immediately see it in the performance of the employees and customers. You trust them only after showing their true colors. You know their true colors after some months and that is the time to give your trust in them.
Building trust of a customer in any business is not an over night process, but it takes time. A lot of many hurdles do come in this duration and we need to remain very active we need to study the psychology of our customer and deal accordingly. Once the trust developed on our business then they become our permanent customer and they give a lot of income to us.
Exactly! Some entrepreneurs persuade customers to believe in their products or services despite their substandard quality. Customers will come back for more if you deliver A-OK products or services. Your product or service will be the one that will work for you, resulting in customer trusting your business.
