The most important quality for a customer representative to have

eldavis

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What would you consider as the most important quality for a customer representative to have? Personally I believe this should be patience. My reason for this is because as a customer representative, you will definitely come across all kinds of persons with different characters and behaviors. The only way to deal with them and communicate effectively is by having patience.
 
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Starmix

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Customers or workers must have good manners and the right conduct, they must know how to respect each other and never insult anyone else. There are rude customers and workers, it is necessary to lecture them.
 

SHAHID987

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Patients is the key of success while working as a customer representative, there are so many people comes to them with different issues but for same issue different people have different behavior. One need to handle all of them.
 

Starmix

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A customer representative must have skills to deal with people especially the customers. A customer representative must also knowledge of what he or she is dealing about for customer for them to be fully satisfied.
 

IB D

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A customer representative must know how to communicate as the most important thing. He or she must understand how to handle temperaments.
 
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