An incident happened a few days back, where I normally do some of my printing, due to the cost of things and the current economy, they increased their price. While this is understandable, a lot of customers where extremely angry, and their major reason was that they did not get any notice before the increase. Do you normally notify your customers before increasing your price?
Do you inform your customers before increasing price?
- Thread starter eldavis
- Start date
There is no need to inform the customers, that is absurd. Increasing the process also depends on the suggested retail or wholesale prices. There is uniformity of pricing. There is no business owner that would tell price increases. They will not come back.
If you mean just informing, it is possible to inform through your social media page. It helps when you inform them with explanations so they understand the rationale.
I was working for multi national company and yes whenever there was a price increase circulars were sent to the selling team so that they could inform those buyers who were under them.
Agree my friend it's not happening in our country. We only learned of the increase of prices the time we buy. It's also our common sense that tells us why having such increase.
And sometimes we don't come to know that the price of a thing has increased, we buy things in bulk.
That's right when we buy in bulk like one sack rice we'll only get shocked when the price is different.
