Don't turn your back on your customers needing your assistance, as what most businessmen do. They do not like to entertain problems like that. however, it is a wrong notion and an action that is detrimental to the interest of the people in the community and the reputation of your business and to you. You must be a man of integrity and value. Face them and ask about the thing they are problematic with. Who knows if they have a complaint about your workers? The customers may spread bad words against you and the business. it is better to resolve the existing conflict to gain peace.
Don't turn your back on your customers needing your assistance
- Thread starter Starmix
- Start date
Definitely truth. There is the business saying that goes customer is the king. They are truly are. This is because they are the ones that make business to stand out and grow sustainably. Therefore the businessmen ought to attend to each and every customer that visits their businesses.
It is of paramount importance that you try your best to help your customers if they need assistance. That is the way to gain their trust and patronage. Without reliable and good customer service, your company will not sustain.
Your customers are actually the soul of your business, without the business can never generate profit. This is why the needs of the customers should always come first. In a situation where you cannot help them, refer them to someone who can and assist them.
Your duty as a business does not end after selling your products, you also need to provide after sales services. If your product doesn't require after sales service, you still need to be ready for services your customers are looking for.
Being a small businessman I must say yes, never do this lest your customer will become your business killer. Because they are interlinked with each other, and he may start saying negatives about your business something right and something may be added by himself.
- Thread starter
- #8
We should also be very careful in dealing with those insignificant customers needing assistance. They might be crooked or fake people who only disguise themselves as needing assistance because they lack know how but may turn out to be thieves.
When your customers have personal issues, you should assist within the levels that you are able to do so.
I have never been tired to assist my customers. It is my responsibility to assist them as far as my business is concerned.
