How do you deal with negative reviews about your business on social media?

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Etini Willie

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It is true that we can't perfectly satisfy all customers in our businesses. In view of that, it would not be surprising to see one or two negative reviews about your business on the business social media page?

How would you handle such negative reviews as a business person?
 
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cherry123

cherry123

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You don't have to be angry about it instead look into it and see what's their complains is about to help them out
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You don't have to be angry about it instead look into it and see what's their complains is about to help them out
 
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King Belieal

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I always make sure I reply to those negative reviews. Most times, I ask for contacts of the person publicly on social media to talk more and resolve the issue. And it has worked well for me.
 
eldavis

eldavis

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The be bst thing to do would be to reply them politely, and if it is something you can rectify, then it would be best you do that and as well learn from it.
 
Reedex

Reedex

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All business should be prepared for negative reviews especially from unsatisfied customers. It's definitely an avenue for businesses to improve on their services.
 
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Ratine

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In most cases the negative reviews would ruin the business reputation and surely the business owners should conduct robust measures to curb that.
 
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Stardom22

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The social media has a very great impact for the businesses for that matter. Business owners should create organising policies for the business sustainability.
 

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