How do you handle refunds and returns?

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Reedex

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Offering 30-day money-back guarantee is very essential especially If a customer isn't satisfied. You could refund their purchase or exchange it for a different product.
 

Reedex

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Using a third-party service to handle returns and refunds could be a great idea . It would help you to streamline the process and reduces the workload for your team too.
 

Reedex

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You should consider offering store credit for returns, so that the customers can choose something else they like. This will keep them very happy and it will reduces the financial hits as well.
 

Reedex

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Using a return merchandise authorization (RMA) system will help to keep track of returns and refunds as it will helps you stay organized and ensure that customers follow the process too.
 

Reedex

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You should also have a customer service team that will help to handle the returns and refunds. They will be trained to be friendly, empathetic, and also helpful.
 

nomad

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If you do not offer refunds, it is impossible to attract a lot of customers, but sadly thee are frauds in business and no matter what you will have to give refunds and take returns
 
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