In what ways can businesses improve customer services by using AI?

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AI can, without a doubt, improve services with regard to customers by enabling faster responses and in a more personalized manner to respond to customer inquiries. That is, the use of AI-powered chatbots and virtual representatives to answer routine questions or complete tasks such as tracking an order or resetting a password then frees up human agents to handle far more demanding problems.

Machine learning algorithms help analyze customer data to deliver personalized recommendations and solutions that enhance customer satisfaction.
 
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