No matter how tired you are standing there waiting for clients or sitting in a bank as a bank teller waiting and entertaining depositors with different strokes of attitudes, maintain your comfy looking composure. This is very vital for the growth of the business having admirable employees, smiling, compassionate. That's a nonmaterial asset people are looking for.
Maintain a good composure as an employee in a big business
- Thread starter Starmix
- Start date
If you are working for a big corporation, you need to dress properly or according to the company's dress code. When facing clients, talk with confidence and always watch your non-verbal behavior.
Very true, how we treat customers matters a lot. The funny thing is the customers won't care if you are tired or not, all they would remember is that you where rude to them and would be reluctant in coming back next time.
I think these kinds of things are achieved with continuous training. It is not easy to maintain that composure.
Even when staff are to maintain their composure, the business should make sure that they provide facilities so that staff don't become overburdened.
