You can build online communities by using community management software like MyBB, Xenforo etc, or on social media like Facebook, Twitter, Discord, WhatsApp, Telegram, etc. There are a multitude of benefits of building online communities for your business, the most evident are:
- Networking and Collaboration: You can network with your members, and collaborate on projects, initiatives, or causes.
- Customer Support and Feedback: You can use communities to provide customer support and gathering feedback to improve your products and build brand loyalty.