Do you inform your customers before increasing price?

[eldavis]

An incident happened a few days back, where I normally do some of my printing, due to the cost of things and the current economy, they increased their price. While this is understandable, a lot of customers where extremely angry, and their major reason was that they did not get any notice before the increase. Do you normally notify your customers before increasing your price?

 

[Starmix]

There is no need to inform the customers, that is absurd. Increasing the process also depends on the suggested retail or wholesale prices. There is uniformity of pricing. There is no business owner that would tell price increases. They will not come back.

 

[Fidelia]

If it is possible, you inform. If it is not, you get to explain to them when they ask. I know some businesses like schools inform parents before they raise school fees.

 

[Etini Willie]

If you mean just informing, it is possible to inform through your social media page. It helps when you inform them with explanations so they understand the rationale.

 

[Shavkat]

I do not think that they need to know before increasing the prices. Besides, they will know if their country's economy is not good, it is expected that the commodities' prices will increase automatically.

 

[cherry123]

You would be informed when you are trying to buy from them. So it is not compulsory to call and inform them

 

[nomad]

I do not personally inform customers but I try to post a notice that prices have been increased. I always try to answer why