There is this popular saying that customers are always right, due to this most companies and business owners tend to always want to do even beyond their capabilities just so they can please their customers. While it is good to please your customers, there should always be a limit. A business should always set a standard for themselves, this would also generate more respect from their customers.
Have a limit when pleasing your customers
- Thread starter eldavis
- Start date
It is advisable to clearly specify the terms and conditions, specifications while accepting any order . If the customer wants something additional , the order should clearly mention the additional cost to avoid disputes later.
Obviously this required a limit, so the customer will respect the business. If business owner becomes lenient and start allowing all extra things then the business will lose their respect. And customers start misusing their provided facilities and will demand more.
Everything in life has limits including how much one should please customers. When you indulge customers too much, they might take you for a ride. Be kind and nice to customers but have fair limits on how you indulge.
That's right, we have to set standard operating procedures in serving our customers. So in an effort to please customers there must be limits so that the company continues to run as it should effectively and profitably.
