How can the quality of customers service be improved

[eldavis]

What is the quality of customer service in your business and country in general? Over here the quality of customer service for most business is usually very poor, these customer representative most times are always in a hurry. Due to this they don't take time to listen carefully to the complaints hence they are not able to offer proper solutions. What do you think can be done to testify this problem.

 

[olaniyi]

In my country customer service in different company varies it depends on the computer some company are doing very well and some did not really care about their customers complain

 

[Etini Willie]

The quality if customers service can be improved when there is quick responsiveness and responsibility in solving customers queries.

 

[Shavkat]

It can be improved if the company caters the need of their clients and do more good services to them.

 

[Unyime]

The quality of customer service can be improved if the organisation hires more customer care reps that is optimum to their customer base.