Is Customer Experience Important in Business?

[AmazingJob]

If you want to become a successful business owner, you first take note that we, in some way or another are also customers. As a customer, what do you need from the company?

Customers need to feel that they are valued! Their opinions matter the most. We cannot just say, I will take note of that. After several days or weeks, same customer showed up and complained the same issue. Have you resolved it the first time he told you the issue?

That is customer experience. Our customers need to feel they are simply heard. As the saying "people don't care what you, until they know you care".

Big word! Yes! We need to focus on customer experience. One mistake we commit, that will go to social media now. It is difficult to get praises from people. But if you did something wrong, keep an eye of the tweets or posts, you will be on the headline. It is unfair how people think in the society. They don't broadcast all the good things but will shout out the bad things the business has done wrong [to them].

Customer Experience is important for the business to grow and prosper. Invest on trainings and seminars about customer service.

 

[eldavis]

Like they say, no experience is wasted. True we are also customers, cause we would definitely need to purchase materials or other items from other sellers as well. Just attend to your customers the same way you want to be treated or attended to.

 

[Shavkat]

I think that people needs to have a salesmanship skill. It is the basic thing for them to sell things with their target market.

 

[RicAngelo]

If you want to become a successful business owner, you first take note that we, in some way or another are also customers. As a customer, what do you need from the company?

Customers need to feel that they are valued! Their opinions matter the most. We cannot just say, I will take note of that. After several days or weeks, same customer showed up and complained the same issue. Have you resolved it the first time he told you the issue?

That is customer experience. Our customers need to feel they are simply heard. As the saying "people don't care what you, until they know you care".

Big word! Yes! We need to focus on customer experience. One mistake we commit, that will goes to social media now. It is difficult to get praises from people let alone, word-of-mouth is powerful.

Customer Experience is important for the business to grow and prosper. Invest on trainings and seminars about customer service.

Indeed, customer experience is important. I think i always do this "when i eat in some resto or buy something in some shop/store and the value their customers and of course the products is really good, you dont have to pay me to promote of their shop/store or resto i will do it for free by telling my family and my friends about them

 

[Bisolami]

If you want to become a successful business owner, you first take note that we, in some way or another are also customers. As a customer, what do you need from the company?

Customers need to feel that they are valued! Their opinions matter the most. We cannot just say, I will take note of that. After several days or weeks, same customer showed up and complained the same issue. Have you resolved it the first time he told you the issue?

That is customer experience. Our customers need to feel they are simply heard. As the saying "people don't care what you, until they know you care".

Big word! Yes! We need to focus on customer experience. One mistake we commit, that will goes to social media now. It is difficult to get praises from people let alone, word-of-mouth is powerful.

Customer Experience is important for the business to grow and prosper. Invest on trainings and seminars about customer service.

Customer experience is very important for your business to grow so that you will know how well your business is doing out there

 

[Suba]

Customer experience is the first step to attract customers, because they will know the quality of our products or the level of comfort and satisfaction with the products we offer, so that it will increase customer loyalty.

 

[Hate2Wait]

I think its most important but these days customers are smart and they expect better quality, less price and best service so its harder for businesses to make profit

 

[Springtime]

If you want to become a successful business owner, you first take note that we, in some way or another are also customers. As a customer, what do you need from the company?

Customers need to feel that they are valued! Their opinions matter the most. We cannot just say, I will take note of that. After several days or weeks, same customer showed up and complained the same issue. Have you resolved it the first time he told you the issue?

That is customer experience. Our customers need to feel they are simply heard. As the saying "people don't care what you, until they know you care".

Big word! Yes! We need to focus on customer experience. One mistake we commit, that will go to social media now. It is difficult to get praises from people. But if you did something wrong, keep an eye of the tweets or posts, you will be on the headline. It is unfair how people think in the society. They don't broadcast all the good things but will shout out the bad things the business has done wrong [to them].

Customer Experience is important for the business to grow and prosper. Invest on trainings and seminars about customer service.

Can't agree more. Customer experience is of utmost importance to a company. A company will not survive with lots of unhappy customers.

 

[Hate2Wait]

Businesses should give more importance to it's customers and we have witnessed that those businesses that don't care for customers cannot survive

 

[hastral45]

This is the reason why many companies engage the services of survey companies in order to sample the feelings of people towards their products. A company must place itself in the position of customer in order to assess the position of their sales.

 

[Bisolami]

Customer experience is the first step to attract customers, because they will know the quality of our products or the level of comfort and satisfaction with the products we offer, so that it will increase customer loyalty.

The experience of our customers is very good so that the review will get from them will help us to grow

 

[AmazingJob]

Great ideas! Thank you for sharing your thoughts. While it is important to think about ideas on how to grow the business. We should consider customer experience first.

 

[Raja]

Cannot imagine a business to operate without customer care these days

 

[AmazingJob]

Cannot imagine a business to operate without customer care these days

So important. So if the owner is hiring workers, he or she should look for someone who has customer service experience. Even basic skills will do than can be polished while they are employed.

 

[Enxx]

Customers is the reason why a business grow. So it is very important to know what they want and what they don't because once a business is not offering what they want, the business might fail

 

[uptrendfinancialsignal]

The owner of the business should also be a consumer of products and services so that you can make effective decisions.

 

[AmazingJob]

That's another way to evaluate their own product is to use it. That way, they can make a very sound decisions during business meetings, they can discuss it during the highlights and lowlights.

 

[cherry123]

The need for businesses to invest in their customer service care csnt be overemphasized. so it is an important area for a business growth

 

[AmazingJob]

Very important. Even the basic knowledge on customer service will do and eventually they can level up as they continue to apply excellent customer service skills.

 

[Springtime]

Other than quality products/service, offering great customer service is essential to retain loyal customers. Word of mouth is as important as advertisements. It can help your business to grow.