Is Phone support the best option for customers?

[Passiveearner]

There are many different kinds of customer sales and support methods. When it comes to conducting any kind of business, you must make sure that you offer the best customer support systems and method for the customers to reach the support. So, is phone support the best method?

 

[Raja]

It's the best because even a illiterate person can complain or share feedback

 

[Shavkat]

I also think that it is still a good way to provide customer service. However, the volume of people who complaints would affect the effectiveness.

 

[nomad]

Yes, but you must be aware that not all people are comfortable with talking on phone.

 

[iyanpol12]

Customer support via phone can help. However, I can't say it's the best option because each of us has preferences. Other people prefers chat support.

 

[uptrendfinancialsignal]

You can engage in any kind of customer support provided if you're providing quality services.

 

[jetsaints30]

Well its really depends on the individual business and its customers. Phone support can be very effective as it provides a direct line of communication with the customer and can often result in quick resolution of their issue.

 

[Springtime]

I personally dislike calling Hotline for support. Waiting time is always long. I prefer online chat.

 

[Starmix]

It's better to put the support into writing. Phone calling could be time wasting and it's hard to stop the caller.

 

[rubesh]

It is entirely dependent on the nature of the firm and its clients. Phone assistance is the greatest approach for certain businesses to deliver customer care since it enables people to rapidly seek help and get their concerns fixed. Online chat, email, or a help desk system, on the other hand, may be the ideal alternatives if your consumers are tech-savvy and want online support. Finally, in order to give the finest service, it is essential to comprehend your clients and their interests.

 

[eldavis]

I would say its one of the best cause this way customers do not have to stress themselves in going out before they can sort out their problems. They can be anywhere and at anytime sort things out.

 

[uptrendfinancialsignal]

I would say its one of the best cause this way customers do not have to stress themselves in going out before they can sort out their problems. They can be anywhere and at anytime sort things out.

You have a valid point but I think the most important thing is that the customer service should render quality service.

 

[eldavis]

You have a valid point but I think the most important thing is that the customer service should render quality service.

Quality service is indeed key, to getting more customers as well.

 

[uptrendfinancialsignal]

Quality service is indeed key, to getting more customers as well.

It is very important to ensure that you have a phone support so that the customers can reach the company when there whenever there is queries.

 

[Bisolami]

It is very important to ensure that you have a phone support so that the customers can reach the company when there whenever there is queries.

This is very important. Once people realize that the company does not have a phone support, they may not be interested in patronizing the company.

 

[uptrendfinancialsignal]

This is very important. Once people realize that the company does not have a phone support, they may not be interested in patronizing the company.

It is very important for a company to have your phone support so that people can access them so easily via the phones.

 

[Niyi Briggs]

There is no support system that is clearly the best. What I advice businesses tondo is that of they can afford to have all kinds of supprt system for your business, just do.

 

[Reedex]

Phone support is one of the best ways for customers to reach out to the companies if they have queries.

 

[cherry123]

,I can't say it's the best option because but support via phone to customers can help. you can easily resch them Other people though prefers chat support but each person has preferences.

 

[Heatman]

There are many different kinds of customer sales and support methods. When it comes to conducting any kind of business, you must make sure that you offer the best customer support systems and method for the customers to reach the support. So, is phone support the best method?

You have to make provisions for your customers that will not be able to make use of the chat messenger option for your business so that they will have another option to call the customer care directly.