Refunding the buyers

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rubesh

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When do you think it is ideal for sellers to make a refund to customers on returned products. When is it even the fault of the seller?
When it comes to making a refund to customers on returned products, it is ideal for sellers to do so in a timely manner. This can help to ensure that customers are satisfied with their purchase and that the seller has taken all the necessary steps to make sure the customer is happy with their purchase.

When it comes to the fault of the seller when it comes to returned products, it is important to take into consideration the quality of the product, the condition in which it was delivered, and any other factors that may have contributed to the customer returning the product. If a product was delivered in a damaged state or if it was not what was ordered, then the seller should be willing to make a full refund to the customer.

If a product was delivered in a satisfactory condition, but the customer is not happy with the product, then the seller should be willing to offer a partial refund or allow the customer to exchange the product. It is important to keep in mind that if the customer is not satisfied with the product, then it may be the fault of the seller and a refund should be given.

In addition, if the product was returned due to a fault of the seller, such as a manufacturing defect or an error in the product’s description, then the seller should be willing to make a full refund to the customer.

In any situation, it is important for sellers to be understanding and accommodating to their customers. Taking the necessary steps to make sure the customer is happy with their purchase will help to ensure customer satisfaction and will help to build a strong relationship between seller and customer.
 

eldavis

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It depends on the situation though, in cases where the seller is unable to deliver, then i believe it's safe to say the seller has to make a refund on this ground.
 

Suba

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In my opinion, a refund should be made after the return of the item is received by the seller, after deducting the shipping fee.
 

cherry123

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I think a lot of times returns are always made but it the sellers that always delay refunds. No body will want to keep items not preferred
 

Starmix

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It's not the fault of the seller it might be factory defect. It's the fault of the buyer why failed to taste or inspect the product, say, EXPIRED. If expired it could be refundable unless not yet opened or used up.
 

gammarays

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If the issue is the fault of the seller, then it's logical to refund the buyer. This makes them gain trust in your business. There should be a stated agreement concerning refunds.
 

cherry123

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It's not the fault of the seller it might be factory defect. It's the fault of the buyer why failed to taste or inspect the product, say, EXPIRED. If expired it could be refundable unless not yet opened or used up.
I agree with you some are not just the fault of the sellers in that case maybe they could share the money 50 50
 

Starmix

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I agree with you some are not just the fault of the sellers in that case maybe they could share the money 50 50
It also depends on the attitude of the buyer hehe. There are buyers attitude like war shockers, illogical and irrational. It's the owner who will feel ashame.
 

Shavkat

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I am also wondering this matter. Some of them are becoming habitual doing this. I hope it is not because of having malicious act of scamming people online.
 

Starmix

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If t could be replaced, the customer can go to the store to request for a replacement within 24 hours. And if it is labeled no return not exchange, then check the products well before buying.
 
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