Spotlight: Digital Marketing Industry Leaders

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Here are 7 tips for aligning marketing and sales teams (smarketing):

1. Establish shared goals

Set joint KPIs, quotas and incentive plans to encourage collaboration towards common objectives.

2. Improve communication

Create consistent cadences for meetings and status updates between teams.

3. Clarify roles

Document responsibilities between marketing and sales to set clear expectations.

4. Integrate systems

Use interconnected tech stacks like CRMs and marketing automation to share data and insights.

5. Create joint content

Involve both teams in content creation to ensure customer-centric messaging.

6. Cross-train

Conduct joint workshops so both teams learn each other's processes and challenges.

7. Leadership endorsement

Managers must visibly support and promote sales and marketing collaboration.

Close alignment between sales and marketing enhances targeting, strengthens relationships across the customer journey, and ultimately drives more revenue. It does require organizational commitment to shared systems, goals and values.
 
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