The customer is always right

[Heatman]

What's your take on the phrase "the customer is always right." I really hate the line. It always gives customers the advantage and they tend to misuse it. some customers will be really rude, sometimes when it's really not necessary, just because they know that they are out on a pedestal.

To be very honest with you there are some things I would not take from a customer, for instance if a customer is being racist in his remarks, is I am not going to let it slide.

 

[Shortie]

I hate this phrase when it's used so much. Because it has been used so much in the past, some customers do believe that is the case and use it to their advantage, which is super annoying. It normalizes that customers are always right and that the worker or employer is wrong all the time and it can not be any different. It causes a lot of uproar and a lot of problems as well and it causes a lot of stress for many who work in retail and in customer service.

 

[Stardom22]

As an entrepreneur when you consider that a customer is always right, you will definitely win the hearts of the customers and they would flock in that business of yours in large numbers for they are receiving satisfaction service.

 

[Bisolami]

What's your take on the phrase "the customer is always right." I really hate the line. It always gives customers the advantage and they tend to misuse it. some customers will be really rude, sometimes when it's really not necessary, just because they know that they are out on a pedestal.

There are times that customers are never right but we just have to do that if we want them to keep coming.

 

[uptrendfinancialsignal]

There are times that customers are never right but we just have to do that if we want them to keep coming.

Customers are not always right but we just have to assume that they are right.

 

[Starmix]

Not all the time a customer is right, I disagree on this line. There are customers rude and demanding thinking that because she is a customer, she is superior. If meet a rude customer in my business, I better ignore her demands.

 

[IB D]

The customer is always right on choices of products he or she needs. That's because he alonr has the need that is to be satisfied. A customer is never right on behaving unruly. I would sanction you right there.