The role of user feedback in the improvement of web design and development

[nomad]

It is very important to understand what your customers are saying. You should not only appreciate the positive feedback but even listen to the negative feedback and if possible you will have to address those issues. The role of user feedback and analytics cannot be undermined in the continuous improvement of web design and development. Do you listen to what your customers say? Do you implement the changes?

 

[Brian]

I listen to what they say but when it comes to implementation then you have to weigh the merits and demerits of implementing the suggestion

 

[Bisolami]

It is very important to understand what your customers are saying. You should not only appreciate the positive feedback but even listen to the negative feedback and if possible you will have to address those issues. The role of user feedback and analytics cannot be undermined in the continuous improvement of web design and development. Do you listen to what your customers say? Do you implement the changes?

There are a lot of times when you would not notice errors or mistake so your customers will be the ones to take not of those things and they will call your attention to it

 

[eldavis]

Not just in web design, feedback from your clients is extremely important, this would enable you make the needed changes and as well correct anything that needs to be corrected.

 

[Bisolami]

Not just in web design, feedback from your clients is extremely important, this would enable you make the needed changes and as well correct anything that needs to be corrected.

And you may even get feedback from other people who are not your direct clients but people who see the work that you do and they can have one or two ideas for you

 

[You]

Soliciting honest firsthand feedback directly from users through surveys, reviews, support tickets, and usability testing identifies areas for optimizing site navigation, content, functionality and aesthetics for maximum value. Prioritizing user-centered improvements drives more positive experiences, engagement, and conversions.