Proper training and change management have a major impact on the success of digital transformation initiatives in several key ways:
1. Prepares employees for new roles: Training helps reskill employees for new or changed responsibilities resulting from process/technology changes.
2. Drives technology adoption: Hands-on training encourages employees to gain confidence using new digital tools introduced by the transformation.
3. Aligns staff with new objectives: Training reinforces updated organizational goals, metrics and customer focuses prompted by the transformation.
4. Boosts engagement and buy-in: Employees feel invested in the transformation when they receive adequate support through training programs.
5. Develops digital culture: Training helps ingrain the mindsets and behaviors required in a digitally-powered organization.
6. Allows experimentation: Hands-on training environments let employees test and learn new technologies without risk.
7. Identifies knowledge gaps: Training feedback can reveal where additional employee training may be required.
With continual learning opportunities, companies can activate employees to embrace and sustain digital capabilities. It's a change management imperative.
1. Prepares employees for new roles: Training helps reskill employees for new or changed responsibilities resulting from process/technology changes.
2. Drives technology adoption: Hands-on training encourages employees to gain confidence using new digital tools introduced by the transformation.
3. Aligns staff with new objectives: Training reinforces updated organizational goals, metrics and customer focuses prompted by the transformation.
4. Boosts engagement and buy-in: Employees feel invested in the transformation when they receive adequate support through training programs.
5. Develops digital culture: Training helps ingrain the mindsets and behaviors required in a digitally-powered organization.
6. Allows experimentation: Hands-on training environments let employees test and learn new technologies without risk.
7. Identifies knowledge gaps: Training feedback can reveal where additional employee training may be required.
With continual learning opportunities, companies can activate employees to embrace and sustain digital capabilities. It's a change management imperative.
