What are the danger in hiring a lazy customer care service

[Johnson2468]

It can damage the company's reputation as customers experience frustration and dissatisfaction due to slow response times and lack of effort. This can lead to negative word-of-mouth and loss of potential customers. A lazy customer care team may not prioritize problem-solving or providing accurate information, resulting in unresolved issues and customer dissatisfaction. Additionally, the lack of motivation and dedication in a lazy team can lead to missed opportunities for upselling or cross-selling.

 

[aovurevu]

It can damage the company's reputation as customers experience frustration and dissatisfaction due to slow response times and lack of effort. This can lead to negative word-of-mouth and loss of potential customers. A lazy customer care team may not prioritize problem-solving or providing accurate information, resulting in unresolved issues and customer dissatisfaction. Additionally, the lack of motivation and dedication in a lazy team can lead to missed opportunities for upselling or cross-selling.

Hiring a lazy customer care service could cause a whole lot for the business involved, since the soul of a business is the customers, and a business can't exist without customers, there is need to treat customer to their satisfaction and attended to with promptness which cannot be done by a lazy customer service.

 

[Etini Willie]

It would lead to gross customer dissatisfaction with your business. It is so because they are the ones that would have to take customer complains and solve them. And them, the customer service being lazy would jeopardize the entire customers satisfaction.

 

[cherry123]

There's no need hiring any lazy person whether as sales rep or even customer care . They will damage the company's reputation. So you just have to be sure of your workers

 

[SHAHID987]

Complete absence of customer care service is better than having lazy customer care service, because it irritate people too much and they become annoyed from particular company and their business.

 

[Smalto]

It can damage the company's reputation as customers experience frustration and dissatisfaction due to slow response times and lack of effort. This can lead to negative word-of-mouth and loss of potential customers. A lazy customer care team may not prioritize problem-solving or providing accurate information, resulting in unresolved issues and customer dissatisfaction. Additionally, the lack of motivation and dedication in a lazy team can lead to missed opportunities for upselling or cross-selling.

Definitely true, the danger in it is that the company will gradually start to loose valuable and loyal customers to the lazy attitude displayed by the customer care, because everyone wants to go to where he or she will be attended to and given priority.

 

[Abdul01]

Complete absence of customer care service is better than having lazy customer care service, because it irritate people too much and they become annoyed from particular company and their business.

Sure, knowing fully well that a company has customer service and still renders poor service is very bad and imagine that kind of person still collecting monthly salary for job not done.

 

[cherry123]

You would be throwing away your money if you hire a lazy customer service support staff. The person will be attending to very few people daily which is not right

 

[IB D]

A lazy customer care rep can make people lose faith in the business. That is because support would not be adequately offered to the customers who would now feel that the business is unconcerned.

 

[cherry123]

Yeah with customer care laziness support would not be adequately offered to the customers. This will might be a bad idea for the business and even losing customer in the process is very possible

 

[nomad]

Would anyone hire a person for a customer care position knowing he is a lazy person? Well, mistakes can happen and sometimes lazy people get hired. Hut they will soon be fired from the jobs

 

[Springtime]

Having a lazy customer care team will ruin your business. Customers would be unhappy with the slow response they get and will look for alternative supplier. Other than losing customers, the reputation of your business will be seriously affected.

 

[eldavis]

Customer service plays a very important role in every business. The wrong customer service can easily fall a business that has been around for years. This is why customer service is very important and be sure you employ the right persons.

 

[aovurevu]

Customer service plays a very important role in every business. The wrong customer service can easily fall a business that has been around for years. This is why customer service is very important and be sure you employ the right persons.

You are right, the heart of a business are the customers and the business thrive how well you relate with customers and that determines how well they patronize you and also refer other people to you.

 

[Shavkat]

I am sure that this employee will be fired so soon in a company. Of course, he or she will receive sanctions. If the situation continues, he or she will be terminated.

 

[Passiveearner]

When you hire a lazy customer care representatives, then it may damage your customer and support system of your company. This may annoy the customers a lot. In return, they may never avail your services or buy your products.

 

[Yohanna]

It is important to hire a customer service representative that is willing to work and has enough experience on the business because the customer care representative relate directly with the customer.

 

[Stardom22]

The lazy customer care representatives would really ruin the business trust to its customers and therefore lowering down of the business reputation.

 

[King Belieal]

If a customer support staff is lazy, even responding to customer queries would be a big thing for such a staff and that wouldn't kill the business.

 

[Bisolami]

It can damage the company's reputation as customers experience frustration and dissatisfaction due to slow response times and lack of effort. This can lead to negative word-of-mouth and loss of potential customers. A lazy customer care team may not prioritize problem-solving or providing accurate information, resulting in unresolved issues and customer dissatisfaction. Additionally, the lack of motivation and dedication in a lazy team can lead to missed opportunities for upselling or cross-selling.

The person will not always be active and when customers cannot reach you when they need you, there will be problem