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What are the factors in the internal environment that may influence the operation of a public transportation
The kind of drivers you employ to drive the vehicles. If they are diligent in their driving, more passengers would patronize the transportation business. Reckless driving would chase customers away from the company.
The only thing that can affect the internal factor of having a public transportation is corruption. Perhaps you can also add up the abuse of authority when having this kind of business.
Also, how resources are procured, managed and disbursed is an internal factor that can affect a transportation business. Is there a lot of bureaucracy in this regard? That can affect the organization's smooth running.
Another internal factor that could determine the success of a transport company is it's policy on luggages and cargoes. Does it allow people to carry loads? To what extent?
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