As for me, a good customer service is giving the needs of their clients accurately. They need to listen and find the root cause/s of the dilemmas before giving the final resolution. Don't make the service in a delay manner because it can lead to clients' complaints.
What do you think is a good customer service in business?
- Thread starter Shavkat
- Start date
The kind of customer care that take your complaints seriously. The one that would be polite and make you feel good no matter the experience with the organization.
Good customer service understands the needs of the customer and deliver the service accordingly.
For me i think a good customer service is one that not just listens because it is their duty to, they actually listen to understand and offer their opinion and as well solution if possible. That is good customer service.
The good customer service is when you establish a good relationship between a business and its customers. Their needs are considered and prioritized. You have a good communication skill on how to interact with them and finally you offer after sales support.
A good customer service is giving your customers an adequate response to their needs, request or complains
Good customer service is to be always polite and helpful to your customers. If your customers are satisfied, then this means that the customer service you offer them is excellent.
A good customer service must be able to satisfactorily solve customer's problems. They must show and demonstrate empathy to the challenges faced by customers in accessing the organization's services.
Good customer service in business is usually in the form of a friendly service attitude, patiently responding to their every question, fulfilling their requests properly, solve any problems experienced by customers, and so on.
You highlighted the scope perfectly. Have you ever been to an organization where the customer care people are making fun of your challenges with the organization? I have. I almost cried that day because they were laughing at me.
Yes, I have experienced unpleasant treatment from a seller or teacher. They looked down on me because I looked poor and didn't have much money. Sometimes people treat other people by looking at money and position status.
That's the most painful part of bad customer service. You can't be messing with a customer's sanity. I would never patronize such a trader again and would never allow anyone I know to patronize him.
Yes, that's right, I am agree with you. since then I hated him and was lazy to meet him again. Arrogant people like that are very harmful to business, making businesses abandoned by their customers.
