What is the best way to use technology to increase customer engagement?

[Knowledge Quest]

Technology can be used to an increase customer engagement in a number of ways, including but not limited to:

1) Use technology to create engaging content that customers can access again and again.
2) Use technology to communicate with customers more effectively.
3) Use technology to track customer engagement and create a customer experience report to share with stakeholders.

 

[hastral45]

In an attempt to use technology to increase customers engagements is what prompted most businesses or organizations to open applications versions. With this, it makes their customers engagements more flexible,without leaving the comfort of their locations.

 

[Reedex]

You can create a forum so that customers can engage themselves and it will also help to improve a business.

 

[eldavis]

You can make use of the internet to achieve this, this can be done by creating an online platform, where you customers can easily give out reviews about latest services and products.

 

[Magnus2022]

You can create Facebook page for your business solely and drive traffic to the page with paid advert. Technology have made marketing and creating awareness very easy and more rewarding. With the help of technology, you can reach thousands of potential customers in minutes.