Why Most Big business houses set up their Customer care unit in Asia?

[Hate2Wait]

Most big business that have English as their primary language set to their Customer care unit in Asia because they are able to find cheap workers here and in case they set up in their own country then they need to pay a higher amount as per the rules of the domestic country.

 

[Shavkat]

I think it is the best option. Since it is cheaper, investors need to take the chance.

 

[Hate2Wait]

Yes they find it cheap so they plan these things or contact BPOs that are popular in Asia

 

[Magnus2022]

Not only because of cheap labour. It help them to avoid litigation. Most Asian countries are still in need of investors, thereby allow some impunity to go because the big companies can easily bribe their way out of any mess.

 

[Springtime]

Yes, the cost of setting up a customer care center in Asia is cheaper.

 

[eldavis]

The major aim of every business owner is to make profit, so am pretty sure the cost of living and as well getting hired hands there is favourable to them hence they make use of Asia.

 

[Hate2Wait]

They can find cheap work force in Asia and even in Africa so mostly they look to have their CS desk in these countries

 

[hastral45]

I think it is the best option. Since it is cheaper, investors need to take the chance.

It is not in Asia they found cheap labour. In Africa, there are cheapest labours. But the problem here is that, the businesses don't establish their affiliates, they turn Africa as their dumping sites for their products.

 

[Hate2Wait]

It's a great business if you can set up your call center where the staff is good at English as you can get regular work

 

[Passiveearner]

Well, there is an international company that has also set its office in my country as well. I think that they set up such offices in here due to the fact that they can get people to work for low rates.

 

[Raja]

They use us Asians and we make better than the prevailing jobs so it's useful for us and big business houses

 

[Niyi Briggs]

I honestly don't know about that. I think it is primarily because of cheap labour.

 

[cherry123]

I think it is the best option. Since it is cheaper, investors need to take the chance.

Any business person is always trying to maximise profit so anything that will help them.achieve that will be welcomed

 

[Raja]

Every business likes to save money so they find ways to save and one of such ways is to set up Customer care unit outside Europe

 

[nomad]

Maybe they are out sourcing their customer care as the labor cost is cheaper in Asia