PayPal Customer Service

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Springtime

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• Jan 12, 2023

• #1

Recently, I requested Paypal to transfer some money to my bank account. This usually takes about 2-3 days. However, this time, I've waited for a week but still didn't see the money in my account. I sent an email to Paypal customer support. Got a reply almost instantly saying that they would look into the matter immediately. After one day, money was in my bank account, and I also got an email from Paypal apologizing for the delay. They gave me USD5 as a gift. I was happy. I think this is a good example of how a company handles a situation when they made a mistake. Respond and solve the problem promptly. Give the customer a sweetener to make them happy. Do you have any experience with good customer support?

 

hastral45

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• Jan 12, 2023

• #2

PayPal remains one of the safest payment merchant in the world. It is just pity it is not available throughout the world. Some countries are blacklisted.

 

cherry123

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• Jan 12, 2023

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Oh that was great of the platform. That's how a good service should be . I like their prompt response just like here.

 

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iyanpol12

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• Jan 13, 2023

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I had an experience when they're not prompt in responding. I kept emailing them, and they finally responded. Lol

 

Enxx

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• Jan 13, 2023

• #5

PayPal is really the best payment processor but the fear of getting an account suspended is what I am scared of

 

cherry123

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• Jan 13, 2023

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They might take time to respond but at the end of the day their reaction will be very helpful

 

Reedex

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• Jan 13, 2023

• #7

I have not encountered any issues with PayPal customer service simply because we do not use PayPal in my country. PayPal has been restricted for quite a long time.

 

eldavis

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• Jan 13, 2023

• #8

Please what email did you use in reaching them, i have been trying to contact them. I have a PayPal account but i dont really know if i can make use of it in receiving payment.

 

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Stardom22

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• Jan 13, 2023

• #9

I am very glad to be one of the people that are enjoying the excellent services for PayPal.

 

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• Jan 13, 2023

• Thread starter
• #10

eldavis said:

Please what email did you use in reaching them, i have been trying to contact them. I have a PayPal account but i dont really know if i can make use of it in receiving payment.

Click to expand...

I think you can go to their website and click on Help. There's a Message Center. Perhaps you can leave a message there.

 

Shavkat

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• Feb 22, 2023

• #11

This is an ideal customer service that needs to emulate by others. In my case, I have not experienced a delay of bank transfer. I just received my money after two working days.

 

Heatman

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• Feb 23, 2023

• #12

To be very honest, I don't like contacting PayPal customer care because I don't always like to deal with their rubbish most of the time. So I try as much as I can to do my things that will not get me to use their customer service.