Customers that promise and fail
- Thread starter eldavis
- Start date
I don't even rely on such Because I know they are all humsns and are bound to tell lies about these things.
if such becomes the case then you have to take a legal action. It is a criminal offence for a customer to refuse to pay you your money.
Sure you can't just let it slide. A good action must be taken to nip it in the bud.
- Thread starter
- #27
Yea that's the best cost of action but most business owners might not want to do this when they would consider the amount they would spend for this process.
Handling customers who fail to keep their promises can be challenging, but there are some strategies that can help:
- Listen to their reasons: Understand why the customer was unable to fulfill their promise and show empathy.
- Offer alternative solutions: Work with the customer to find a solution that works for both parties.
- Set realistic expectations: Clearly communicate what you can and cannot do and what the customer can expect from you.
- Document the conversation: Keep a record of the conversation for future reference and to help resolve similar issues in the future.
- Be professional: Regardless of the situation, always maintain a professional and positive attitude.
As a businessman the best thing to do is that a customer should pay before taking any product. giving your products on credit is not advisable
Yes, I think as a business man you should be optimistic but you also need to expect some kind of failures. When you expect some failures and it happens you will really not be so much bothered.
