Customers that promise and fail

[SHAHID987]

Customers that promise and fails are not good customers assess them in few interaction and if they make it practice then it's better to leave them.

 

[cherry123]

Yeah it is good to follow up in a professional manner and see if that will yield any results

 

[Stardom22]

It's very disappointing to see a customer promising to buy something or making an order then they fail to pay and collect.

 

[cherry123]

It's very disappointing to see a customer promising to buy something or making an order then they fail to pay and collect.

I don't even rely on such Because I know they are all humsns and are bound to tell lies about these things.

 

[Chibson]

You have a point though but some customers are heartless, they we even go as far as blocking you or ignoring you.

if such becomes the case then you have to take a legal action. It is a criminal offence for a customer to refuse to pay you your money.

 

[cherry123]

if such becomes the case then you have to take a legal action. It is a criminal offence for a customer to refuse to pay you your money.

Sure you can't just let it slide. A good action must be taken to nip it in the bud.

 

[eldavis]

if such becomes the case then you have to take a legal action. It is a criminal offence for a customer to refuse to pay you your money.

Yea that's the best cost of action but most business owners might not want to do this when they would consider the amount they would spend for this process.

 

[Elendu]

Handling customers who fail to keep their promises can be challenging, but there are some strategies that can help:

1. Listen to their reasons: Understand why the customer was unable to fulfill their promise and show empathy.
2. Offer alternative solutions: Work with the customer to find a solution that works for both parties.
3. Set realistic expectations: Clearly communicate what you can and cannot do and what the customer can expect from you.
4. Document the conversation: Keep a record of the conversation for future reference and to help resolve similar issues in the future.
5. Be professional: Regardless of the situation, always maintain a professional and positive attitude.

Remember, the goal is to maintain a positive relationship with the customer and find a solution that works for everyone.

 

[Chibson]

Yea that's the best cost of action but most business owners might not want to do this when they would consider the amount they would spend for this process.

As a businessman the best thing to do is that a customer should pay before taking any product. giving your products on credit is not advisable

 

[Reedex]

You will come across multiple of customers that promises and fail in your businesses and it shouldn't be a new thing.

 

[Chibson]

You will come across multiple of customers that promises and fail in your businesses and it shouldn't be a new thing.

Yes, I think as a business man you should be optimistic but you also need to expect some kind of failures. When you expect some failures and it happens you will really not be so much bothered.