Have you encountered bogus customers online?

averygirl · Jan 30, 2023

I post my laminating and printing services in a Facebook group of our town. I made laminated name tags and notebook label stickers. Luckily most of the customers that ordered from me come to pick up their order and pay me. I just have one customer that did not show up. So she wasted my time, materials and effort.

Another time I posted laminated learning charts and this time the customers are few. I again experience one bogus customer who ordered a laminated name tracing chart. She did not come to pick it up and did not reply to my message. I cannot sell what she ordered because it is personalized and customize item. I wonder why there are some people that likes doing it to your business.

Stardom22 · Jan 30, 2023

Now that comes to be the challenges of online jobs, and this is because we deal with unknown people and don't have any idea if they are even serious at what they say.

Shavkat · Jan 30, 2023

That is a sad part. Some people are like this. I have not experienced bogus clients in Shopee. I heard there are some instances that it happened to other sellers online using this app.

Bisolami · Jan 31, 2023

Shavkat said:
That is a sad part. Some people are like this. I have not experienced bogus clients in Shopee. I heard there are some instances that it happened to other sellers online using this app.

I don't think this has ever happened to me before and I always hear about shoppee very well but we don't have it here

averygirl · Jan 31, 2023

Stardom22 said:
Now that comes to be the challenges of online jobs, and this is because we deal with unknown people and don't have any idea if they are even serious at what they say.

They intentionally do it to make you feel bad. I think mean people like doing it

freelancermaria · Jan 31, 2023

This is one of the disadvantages of online selling. I was duped a few years ago. I used to sell used iPhones online. Someone messaged me to meet up so she could purchase the iPhone 7 Plus. I went to our meeting place and waited for her for two hours, but she did not show up. She did not respond to my messages either.

jetsaints30 · Jan 31, 2023

Its unfortunate that some customers treat businesses with disrespect like that. It seems like a waste of resources for you and your business. Have you considered implementing a deposit or pre payment system to avoid these types of situations in the future?

averygirl · Jan 31, 2023

I ask advance payment through Gcash mobile payment and she said she doesn't have and said I should not worry because she will really pay. I messaged her and waiter for her but she no longer responds. It is so nasty

Bisolami · Feb 1, 2023

averygirl said:
They intentionally do it to make you feel bad. I think mean people like doing it

There are some customers that they will just want to frustrate you but you just need to be calm because you cannot fight with all of your customers

averygirl · Feb 1, 2023

Yes just want to frustrate a seller. They feel happy doing such a bad thing to others business

Bisolami · Feb 1, 2023

It is not nice
I see no reason why a customer should frustrate me
For what?

averygirl said:
Yes just want to frustrate a seller. They feel happy doing such a bad thing to others business

flower · Feb 1, 2023

You will have to persuade such customers because something like that happened almost everywhere.

Reedex · Feb 19, 2023

It is very obvious that some customers are very rude and they can make you feel angry sometimes but you don't have to.

uptrendfinancialsignal · Feb 19, 2023

If you come across an extremely bogus customer, you need to take the issue with patience.

SHAHID987 · Feb 19, 2023

Bogus customers remain very stressful, I given advertisement for selling of my small solar panel on Facebook almost 20 customers contacted out these, 2 we're bogus as they set time and place to meet and purchase this but they vanished and not come there.

cherry123 · Feb 19, 2023

There are always jobless people around. this comes as challenges of online jobs as you are dealing with unknown people and don't have any idea if they are even serious with their orders.

Heatman · Feb 20, 2023

averygirl said:
I post my laminating and printing services in a Facebook group of our town. I made laminated name tags and notebook label stickers. Luckily most of the customers that ordered from me come to pick up their order and pay me. I just have one customer that did not show up. So she wasted my time, materials and effort.

Another time I posted laminated learning charts and this time the customers are few. I again experience one bogus customer who ordered a laminated name tracing chart. She did not come to pick it up and did not reply to my message. I cannot sell what she ordered because it is personalized and customize item. I wonder why there are some people that likes doing it to your business.

I don't really care much about such customers as long as they have already made payment for the product I am offering and I will just keep the product for them and wait for whenever they come back and pick up the product.

eldavis · Feb 20, 2023

I have experienced this before in my previous job. This is why it is best to make sure they pay you half or if possible the whole fee before the job is done.

uptrendfinancialsignal · Mar 8, 2023

Heatman said:
I don't really care much about such customers as long as they have already made payment for the product I am offering and I will just keep the product for them and wait for whenever they come back and pick up the product.

Payment is what is very important and once the payment has been made and I don't think there should be any issues.

RicAngelo · Mar 8, 2023

in every business you will find this kind of people, not only one or two, but we have to move on, just believe that when you do your job very good and loyal customers will come one by one, and as long as we can make sure our quality are the same, loyal customers will come sooner or later

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