I am pretty sure every business owner or entrepreneur has come across a particular customer they would tag as annoying or nagging and so on. In graphic designing, we tend to come across a lot of them. Majority of them are so rude and annoying, its almost like we come across them a lot. The worse part about this is that the ones who pay less are actually the once who are rude and annoying. How do you normally deal with these customers?
How do you deal with nagging customers
- Thread starter eldavis
- Start date
Dealing with customers like this is never easy but it is something you should always be prepared for.
I will admit that it is not too often I get customers like this and that is quite nice but when I do, I try to reason with them and if it becomes too much I don't mind losing them as a customer.
I will admit that it is not too often I get customers like this and that is quite nice but when I do, I try to reason with them and if it becomes too much I don't mind losing them as a customer.
These kind of customers can frustrate the living daylight out of you. I try to calm down, swallow all their troubles and make sure I meet their needs. If it becomes unbearable, I give up and let go of them.
I think the best way to deal with rude customers is to remain professional no matter the challenge. Don't shout back or use vulgar language even when they are using it at you. Just explain to them how your business works. If it gets harder, politely refer them to your supervisor to handle the issue.
During my time as an online seller, dealing with nagging or demanding customers was rare for me. If I did come across one, I always made a conscious effort to stay composed and handle the situation calmly.
When customers nag, you just allow them to air their frustrations. Don't dwell your mind on their nags. Explain and dialogue when they are calm.
