Personal ways that you handle customer complaints

cherry123

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As an entrepreneur or a business owner you would always be confronted with issues and complains from customers. How do you handle such and do they worth the use.
 
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Starmix

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So far I haven't received customer complaint perhaps in other businesses. In case, there is, I have to conduct investigation and it it's not tolerable, I'd better fire the staff.
 

Springtime

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When handling customer complaints, you have to remain patient and listen to what the customer is saying. If your company has made a mistake, make a sincere apology and give the customer a good deal.
 

Starmix

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When handling customer complaints, you have to remain patient and listen to what the customer is saying. If your company has made a mistake, make a sincere apology and give the customer a good deal.
That is perfect yes, it is best for the management to stay calm and patient. He must listen to the complaints of the customer and resolve it peacefully
 

Reedex

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Handling customer complaint should be taken very seriously because it has to do with the direct interaction with customers and this department should be handled with caution.
 

Bisolami

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As an entrepreneur or a business owner you would always be confronted with issues and complains from customers. How do you handle such and do they worth the use.
The first and important thing to do is to beg and also promise them that such a thing will never repeat itself then you find a solution to the problem
 

Fidelia

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You have to let every customer express himself no matter how irrelevant you think their complaints are. Calm them. And show efforts to address their concerns even if it is vague.
 

Bisolami

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You have to let every customer express himself no matter how irrelevant you think their complaints are. Calm them. And show efforts to address their concerns even if it is vague.
That’s true but some of these customers may be very rude to the point that they can also make your frustrated
 
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