Personal ways that you handle customer complaints

[cherry123]

As an entrepreneur or a business owner you would always be confronted with issues and complains from customers. How do you handle such and do they worth the use.

 

[Starmix]

So far I haven't received customer complaint perhaps in other businesses. In case, there is, I have to conduct investigation and it it's not tolerable, I'd better fire the staff.

 

[Shavkat]

Being calm and patient in dealing customers'complaints is the ideal quality that enterpreneurs to have.

 

[eldavis]

I always try to listen to all that they have to say, after that I look for ways I can solve it peacefully.

 

[Starmix]

It's best to entertain the woes of the customers. They will not complain if there is no cause.

 

[Springtime]

When handling customer complaints, you have to remain patient and listen to what the customer is saying. If your company has made a mistake, make a sincere apology and give the customer a good deal.

 

[Starmix]

When handling customer complaints, you have to remain patient and listen to what the customer is saying. If your company has made a mistake, make a sincere apology and give the customer a good deal.

That is perfect yes, it is best for the management to stay calm and patient. He must listen to the complaints of the customer and resolve it peacefully

 

[King Belieal]

One thing that I know I would always do when customers lay a complaint is that I would always listen. And then offer an explanation or rectify the issues if possible.

 

[Reedex]

Handling customer complaint should be taken very seriously because it has to do with the direct interaction with customers and this department should be handled with caution.

 

[Bisolami]

As an entrepreneur or a business owner you would always be confronted with issues and complains from customers. How do you handle such and do they worth the use.

The first and important thing to do is to beg and also promise them that such a thing will never repeat itself then you find a solution to the problem

 

[nomad]

I will first check whether the complains are legit or not, if they are legit, I will handle appropriately

 

[Bisolami]

I will first check whether the complains are legit or not, if they are legit, I will handle appropriately

Ooh that’s right because some customers may be very funny and they will just be making fake complaints that do not even exist

 

[Fidelia]

You have to let every customer express himself no matter how irrelevant you think their complaints are. Calm them. And show efforts to address their concerns even if it is vague.

 

[Bisolami]

You have to let every customer express himself no matter how irrelevant you think their complaints are. Calm them. And show efforts to address their concerns even if it is vague.

That’s true but some of these customers may be very rude to the point that they can also make your frustrated

 

[Niyi Briggs]

For me, I make sure that I allow the customers to vent out their frustrations. From there, I tender an unreserved apology.