The only thing that I do is to be open-minded. Then, I will be a good listener first. Once I had heard all the details, it is a high time for me to give my piece to people involved. It is not my personality to persuade my co-workers when giving my recommendations. It is up to them to decide what is right or wrong for them.
Do you have a preferred method for resolving disputes at work?
- Thread starter Shavkat
- Start date
Dispute will always come in different way in every business organisation and I believe that it is not the same way you solved dispute A that is going to be the same way you solve the other dispute. You should have a team that does the job for you.
Dispute can be resolved amicably if there is an appropriate quarters that is responsible for dispute resolution at work.
It is very important that someone who is going to be in charge of settling dispute in a workplace be objective and not bias in any way so that the problem will not linger for a long time.
Every institutions have ways of resolving disputes at work. Wherever man abide there is bound to be disputes in one form or the other. It is better to quickly resolves issues that may likely result into dispute at early stages.
- Thread starter
- #8
It is best to document all these things. There are times that they can deny certain disputes. It was a normal reaction to feel guilty over something. But it should not be.
Where there are disputes with co-workers, I would listen to their opinion first. After that, I would present my viewpoints. I think the communication should be done in a calm manner. If there is no agreement, the supervisor should be involved.
- Thread starter
- #10
Indeed. We need to be a good listener to know their concerns. Some employees would feel bad if they were not listened to. It is always a two-way process in dealing with concerns in the company.
Every organizations has its own way of solving disputes at work. No specific strategy could be adopted as ways of solving it. That is why all organizations have sections handling any issues that may likely result into disputes. The board ensure they resolve the issues before it become a crisis.
There should be a very good method to resolve conflict at work because you must not give room for conflict.
My preferred method for resolving at work is to bring the two disputing parties together, we listen to explanations from both parties so that the root cause is found. Then offer a solution to both. If someone disagrees, give the consequences for not complying.
