Does customer satisfaction impact the success of the business?

timewo

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In some countries, the government employees are robbing all the orders of some business owners, to resell the leads and orders for money. So the business is getting almost no orders, and customer satisfaction does not matter.
 
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AruneBend

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It's very important to provide good customer service with a poor customer service it's very hard to be successful it's important to be friendly and offer good quality product only then you can suceed
 

Heatman

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I think that majority of the big brands have become big brands as they were able to offer exceptional kind of customer satisfaction service in the first place. This is how they become giants in the business world.
Take a look at how big franchises like KFC, Pizza Hut, Domino's have become, it's all down to their excellent customer service.
 

Starmix

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There's a rewarding result once the customers are served better. The customers feel feel their high nose and feel proud for being served satisfactorily. Even I , if I'm satisfied, I'll broadcast it to my family and neighbors.
 

Etini Willie

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A business that focuses on customer satisfaction would be able to get customer feedbacks and opinions about products or services which can be used to improve the product. And satisfied customers can easily be retained.
 

Springtime

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Customer satisfaction is critical to the success of a business. If your customers are not happy with your products and customer service, they will stop buying from you. It's important to get feedback from customers from time to time.
 

astutimeliana723

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Of course customer satisfaction will have an impact on business success. If the majority of our customers are satisfied with our service, then many of them will become loyal customers. Then it will further increase sales and increase company profits, so that the company will be more successful, and vice versa
 

eldavis

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I think that you can do many things in order to make customer service much better and improve things. You could make certain kinds of reformations that may help you balance and maintain things in the best possible ways.
You have a point though, its all about being creative and think out side the box. Cause customer satisfaction is one of your primary goal as a business owner besides making profit.
 

Blessed19

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the satisfaction of customers is one of the aims of a business for if there are no customers then there will be no profit to be gained from the business and so one has to improve constantly on their goods and services and also listen to customers feedback about your products and service delivery.
 

Starmix

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Customer satisfaction gives a big impact on the business. The customers will keep on returning because they like how the business owner and staff entertained them. They feel proud and feel part of the business .
 

Semi

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A satisfied customer is happy with your business and would surely turn to a repeat customer. The more repeat customers you have, the easier it is for you to sell out your stock.
 

cherry123

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Customer satisfaction should be paramount in any business. the success of a business comes from your customers being happy with your products and customer service, Business owners need to know this
 

Starmix

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Customer satisfaction means retention. They will always be happy transacting with you if you're compassionate and accommodating to them . That's how we feel once inside the business area happy and comfortable. Customer satisfaction also means high sales production.
 

Unique_Lady

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I believe customers need to feel happy about getting a particular product or service. If they don't feel happy about this, then there is no need for anyone to be in business.

You need to consider your customers when starting any new business.
 

cherry123

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Customers sure need to always feel happy about getting a particular product or service. This is the only way to get the needed satisfaction to the customers. They will reward you with patronages
 

Starmix

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There are also bases on what makes the customers feel satisfied. It's not only on your sweet smile but the quality of your products, the labels of the products are they attractive. Are the goods not expired? Is there a free delivery for a bulk buying?
 

nomad

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Having a lot of satisfied customers means you are also generating regular sales. When sales are regular, your revenue is also regular, this is the most important factor for business sustainability.
 

eldavis

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Instead of worrying about how to make more profit as a business owner, our major focus should be on how to satisfy our customers, once we are able to do this, profits we definitely come.
 

Starmix

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It does have a good impact on customers if they are satisfied with our services and product quality. Expect the customers to keep on coming back to your business center. Customer satisfaction is vital for the growth of the business.
 

Stardom22

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ln a matter of fact, the satisfaction of the customers is a very great thing for that matter. This is because as more customers appreciate your services, the more the business gain reputation.
 
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