Finding New Customers Vs. Retaining Old Customers?

[SHAHID987]

Both are important as finding new customers for business and retaining old one, because when we have business then on daily basis if we get new customers then it will be good for further growth and when we retain old one then it will keep stable our business.

 

[astutimeliana723]

I will always try to retain old customers, doing that will make them influence others and then new customers will always come, new customers may always choose to leave when they are not pleased without even saying anything.

That's right I agree with you. satisfaction old customers can attract new customers, because of word of mouth advertising they do. That's why I try my best to maintain customer loyalty.

 

[ekta]

Balancing the acquisition of new customers and retaining existing ones is crucial for sustained business success. While attracting new customers expands the customer base, retaining loyal clients ensures ongoing revenue. Prioritize customer satisfaction and loyalty programs to retain existing clientele. Simultaneously, employ targeted marketing strategies to attract fresh customers. The harmonious integration of both aspects ensures a thriving business with a loyal customer base and continuous growth opportunities.

 

[Stardom22]

For the entrepreneurs to maintain business sustainability there must be a balance in the rate at which new customers flock into the business and the retention of the existing customer for the business.

 

[Fidelia]

You would need to dedicate a section of your marketing efforts to getting new customers and another section to retaining new customers.