To ensure the smooth sailing of your business, you need to design something that lets you know the morale of your employees and the feedback from your customers. It’s crucial to gather feedback from both customers and employees and learn from mistakes. This will help you make the necessary changes to improve your products or services and tailor them to the needs of your customers. It's from feedback that you learn the root cause of a problem and why your sales did not grow fat. Use feedback to make improvements and grow your business. It hurts to know the results of the feedback but it's the best remedy to solve a hidden problem caused by the workers likewise the quality of the products. Accept and innovate.
Gather feedback and learn from mistakes
- Thread starter Starmix
- Start date
- Thread starter
- #5
It's very true we have to accept the feedback positive or not to renew our attitudes by making it better for the eyes of the customers.
I am happy that you have included employees also along with the customers.. Mostly people would focus on customers satisfaction as they consider them to be the most important thing in running a profitable business. But yes, employees are equally important. They are the main force running the business. They have to be happy and comfortable. A happy employee is an effective one. And we need happy effective employees for business to run profitable. Feedback is a great way to know the shortcomings and work on improving it.
- Thread starter
- #10
Yes, that is right, we also use this in our persona life if committed a mistake. It serves as a lesson that keeps on reminding us.
I totally agree that feedback and suggestions are very important, not only in the business but also in oir personal life and any profession that we pursue. We always have scope to improve. And getting feedback helps to see where we lag or lack and can work on that. It helps in our personal and professional growth.
I don't think a strong feedback mechanism is something that can be negotiated for every business to have. It helps in identifying areas for improvements.
One good quality of any business owner is the willingness to learn and improve. If you want your business to really grow and sustain in longer run, you have to learn, improve and keep growing. A strong and honest feedback mechanism is the most efficient way to do so. You can't negotiate on a honest feedback mechanism. If you are compromising with your feedback mechanism, you are actually compromising with your business and it's growth.
Some people try every possible way to avoid negative feedback. They would even go to the extent of paud fake feedback to boost their business. It's the biggest scam that you are doing to yourself and to the business in long term. You might get a temporary boost to your business with fake paid feedback, but consumers are too smart to get it sooner than you think. Not looking forward to a negative feedback is to avoid the ownership of the mistakes. And till you own them, you will not improve them in your business.
Another advantage of getting a regular feedback and analysing it regularly is that one catches an issue in the business at a very early stage. This can be corrected in time without causing a lot of damage to the business. Problems left for too long or staying ignorant to them can make them go out of proportion. It can actually give a big damage to the business.