Digital payments would help a business to check fraud by the company's staff. In a situation where the digital payment channels are in the public space, customers just make payments and come to the shop with proofs of payment to get their products.
How can I use digital payments to increase customer satisfaction?
- Thread starter Knowledge Quest
- Start date
digital payment as people can not come to your business premises to give physical cash.
Having a digital payment options for your business is something that will matter only when you sell your business product and services online.
True, but with e-banking or internet banking this might also not be an issue, you can easily go through your transaction records to find out and easily request for your bank statement from the comfort of your home at any time and any day.
Digital payments increase the convenience and speed of payments and improve customer satisfaction. Give your customers the opportunity to pay anytime, anywhere with e-wallets, mobile payments and online terminals. Ensuring the security and confidentiality of payments is very important. Loyalty programs and personalized offers add value and increase customer satisfaction. All of this contributes to high customer satisfaction and enhances the payment experience.
Digital payments affords a customer the ability to pay at anytime of the day. This convenience of being able to validate your order with payments alone is enough to create customer satisfaction.
Yes this is becoming pretty common. There was a case of a POS agent who got a fake transfer alert from a client. It was a pity she could not find them again. So one has to be extremely careful when it comes to things like this.
I knew of a business man that got fake alert of as he sold some provisions to someone and also gave the person cash too at the end after the person has gone it was then he realised it was a fake alert.
Yes sure most people these days prefer to pay with cards it's easier and safe I also pay a lot with my card carrying cash can be dangerous and you can robbed
In my location, most businesses accept digital wallets for payment. They also partner with these payment processors and offer special discounts for customers using specific digital wallet such as Alipay. Cashless payment is the trend. People seldom pay by cash unless in very small stores or in wet markets.
Digital payments are widely used by customers in this generation. It gives them so much satisfaction if you are providing them in your business. The payment method should be one that is widely used by many customers.
I don't really know how they do it, its well though, i just pray we do not come across such persons when dealing with our businesses. This is why we need to be extremely careful when making any transactions.
It is one of the easiest way for you to carry out transaction especially when there are so many people to take in their orders. They will just seat back and do transfer.
You can even order goods online and you are going to pay online since digital payment has made it easier which means you do not even need to see the person that you are paying to before you make payment
