How do you deal with customer that refuse to pay back ?

Hate2Wait

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It's one of the difficult ways to handle a business because if you stop allowing users to buy on credit then they won't pay us and if we allow then we may face issues related to payback
 
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IB D

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I have come to accept that there are what we call bad debts in business. If I follow you up for a long time and you still refuse to pay, I would let you be and take my loss. But you would never get a penny from me on credit again.
 

Chibson

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It's one of the difficult ways to handle a business because if you stop allowing users to buy on credit then they won't pay us and if we allow then we may face issues related to payback
I think it is very important and necessary to allow trusted customers to buy on credit. Those who are not trusted should not be allowed because they can make your business go down.
 

hastral45

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Some small business owners use credit facility to retain customers but some of them may refuse to pay back due to one reason or the other, how do you deal with that kind of people?
For you to be successful in your business, you must try as much as possible to establish good customer relationships. To have your debt payment back, diplomatic measures must be applied. You should not be too rude or harsh.
 

Chibson

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For you to be successful in your business, you must try as much as possible to establish good customer relationships. To have your debt payment back, diplomatic measures must be applied. You should not be too rude or harsh.
You're right, applying diplomatic measures to settle with your customer is important and necessary. When you become too rude to a lot of people will avoid you.
 

hastral45

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I have come to accept that there are what we call bad debts in business. If I follow you up for a long time and you still refuse to pay, I would let you be and take my loss. But you would never get a penny from me on credit again.
Yes. You are a truly a potential businessman. Though not all debts could be treated as bad debt. There are some huge debts which its resolve would be litigation. Similarly, there are some bad debtors who would stop patronage and go somewhere else in order no to pay their debts.
 

IB D

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Yes. You are a truly a potential businessman. Though not all debts could be treated as bad debt. There are some huge debts which its resolve would be litigation. Similarly, there are some bad debtors who would stop patronage and go somewhere else in order no to pay their debts.
Personally, I don't have strength to be doing unnecessary litigation with someone that has refused to pay his debts. Not to sound religious but I believe in karma. I woud just let the forces of nature take it's course.
 

Stardom22

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Most of the customers that tend to refuse paying back their debts to your busines tend to run away and you would not see them again and forever. So there is nothing that can done about them other than the business to incur some losses
 

LoukiaCharilaou

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Unfortunately, there are some customers who refuse to pay back and this situation is very unpleasant. As a first step, you should remind them about that and give them time in order to pay you back.
 

Chibson

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Personally, I don't have strength to be doing unnecessary litigation with someone that has refused to pay his debts. Not to sound religious but I believe in karma. I woud just let the forces of nature take it's course.
Don't you think that your business will go down within some period of time because of that?. It is better to have rules and regulations in your business.
 

IB D

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Don't you think that your business will go down within some period of time because of that?. It is better to have rules and regulations in your business.
When once one person does this to me, that is the end of selling in debts. No other customer would ever get it because I would let them know what I went through with the other customer.
 

Chibson

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When once one person does this to me, that is the end of selling in debts. No other customer would ever get it because I would let them know what I went through with the other customer.
if you allow such you will probably experienced something of that nature. So the best is for you never to allow that in the first place.
 

IB D

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if you allow such you will probably experienced something of that nature. So the best is for you never to allow that in the first place.
I love giving people the benefit of doubt. I have gotten goods on credit before and when once they give you a bad experience, you can justify your conscience. I get products sometimes on credit and I always endeavor to pay back.
 

Stardom22

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This is very dangerous to the business. These kind of customers may cause bad debts the the company and eventually the business can collapse and go bankruptcy subsequently in a matter of fact.
 

Chibson

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I love giving people the benefit of doubt. I have gotten goods on credit before and when once they give you a bad experience, you can justify your conscience. I get products sometimes on credit and I always endeavor to pay back.
if it is your conscience you want to justify then you can give people benefit of that period when they fell you can take the necessary action against them.
 

Stardom22

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For me there is nothing that I can do to them. Provided them I have reminded them multiple times and they still not showing any interest in paying I leave them for God.
 

Smalto

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It depends on how much is the credit. If the credit is huge, I have to involve the police and other debt management companies . If it is small, I can forfeit the credit . This is one of the misfortunes in business
It is not always advisable all the time for small business owners to agree selling products on credit, as it could drag the business down or rather make the business go Bankrupt in no distant time, so the best thing to do is to totally avoid giving on credit or give what you can afford to let go easily.
 
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