One major problem most business owners and young entrepreneurs usually face is how to maintain a good and quality relationship with their customers. I believe one way to maintain a good relationship with your customers besides offering quality services is by sharing information. These days technology has made it a lot easier for people to share information. Keep your customers updated on the latest products and changes.
Maintaining quality relationship with your customers
- Thread starter eldavis
- Start date
One of the ways I build good relationships with customers is by answering their complaints and providing the best solutions. Sometimes there are special requests from customers in every order they make, so I try to fulfill their special requests as much as possible. And will apologize if can't fulfill their special request.
You have to show maximum respect to your customers and show appreciation for patronage. Lack of respect for customers is one of the things that cause issues between a seller and a customer relationship.
It's very important in business to maintain a good and quality relationship to have a smooth business and harmony among workers. If not there's always controversy and misunderstanding among them. The business will be affected.
I always make sure I have a peaceful relationship with my customers. I communicate with them properly when there is need to. Even when price they offer does not favour me, I politely turn down and explain my reasons.
There are many ways you can maintain healthy relationships with your customers. You can also offer them surprises like gifts such as free products and other complimentary products to make them happy.
The best of you can be able to maintain good relationship with your customer is to always provide a good and reliable support system for them all the time
As a business owner, you can reach out to your customers and interact with them on issues that concern the business. Ask them of their experience with your products and services. Don't be high handed with them and you would see that you would have a strong relationship with them.
I agree it is important to maintain quality relationship with customers. Many companies send SMS message or Whatsapp their customers when there is a good deal, or a new product launch. Always listen to customer feedback and let them know you value their opinion and will take their suggestions seriously.
Doing this will make them feel happy to be part of the process and would also want to patronize you for long and even bring other people to do so as they will derive joy in that and also we shouldn't try to discriminate among customers whether the buy small or large .
True. Today's customers are more discerning than those of previous years. These customers thus expect a business to have the policy of relaying relevant information in a timely fashion.
A business that satisfies this demand would thereby establish good relationships with customers.
A business that satisfies this demand would thereby establish good relationships with customers.
They are the ones providing for you even if it indirectly so you should make sure that you show them some form of respect and always respect every kind of opinion that they have on your business
There is no one you can have any progress in your business without having a very good relationship with your customers because that is the only way they will have the confidence to patronize your product.
