Respond in a timely manner to consumer's questions and issues

[SHAHID987]

This thing remain very important in business because if customer ask something and we tell him that I will let you know tomorrow and if we forget to get the required information then definitely we lose that customer.

 

[Starmix]

Don't do tomorrow what you can do for today which is why always respond to customer queries for a trust to linger on.

 

[Min George]

It is a psychological thing. If you don't respond promptly, you would make them feel terrible and that feeling is not good for business.

 

[Kera]

In fact, your consumers should get answers to their queries within 20 minutes of asking. Set auto notifications on your device.

 

[Starmix]

If the business owner or staff does not respond to a customer's need then it will be the loss of the business. That customer will spread the bad service to neighbors and friends,

 

[Ratine]

When customers submit support tickets they expect immediate responses for that matter l must say.

 

[Starmix]

We need to respond to the customers right away to avoid misleading our customers interest to be remain loyal.

Post automatically merged: Tuesday at 9:51 PM

The customers are sensitive and once harm their ego, you will lost them forever. You need to attend to their needs.