The importance of customer service in business

[uptrendfinancialsignal]

I understand very well that it is a sensitive department and that is why business owners would always want to employ capable hands there.

Your statement is very correct because it is a department that needs a lot of patience and expertise.

 

[Reedex]

Your statement is very correct because it is a department that needs a lot of patience and expertise.

The major reason why it is a sensitive department is because they relate with the customers directly.

 

[uptrendfinancialsignal]

The major reason why it is a sensitive department is because they relate with the customers directly.

Any employee that is to work in such department must be well-trained.

 

[Reedex]

Any employee that is to work in such department must be well-trained.

Most of the companies are always taking this department very important and they are outsourcing it to other companies.

 

[uptrendfinancialsignal]

Most of the companies are always taking this department very important and they are outsourcing it to other companies.

I am not really in support of outsourcing a particular department from a company to other companies.

 

[IB D]

There is a reason why some companies spend so much to have a 24/7 online customer service. They kniw that a small issue unresolved can chase customers away from an organization.